ALLEGED ABUSIVE PRACTICES: SPAIN SLAMS $187M FINE ON FIVE AIRLINES
Spain’s leftist government said Friday it has fined five budget airlines including Ryanair and EasyJet 179 million euros ($187 million) for “abusive practices” such as charging passengers for hand luggage.
The fines are also for providing misleading information and lack of price transparency “which hinders consumers’ ability to compare offers” and make informed decisions, the ministry said.
Ryanair was specifically fined for charging passengers a “disproportionate amount” for printing their boarding passes at terminals when they did not have them.
The different fines were calculated based on the “illicit profit” obtained by each airline from these practices.
“These sanctions are the highest ever applied by a consumer protection authority,” it added in a statement, saying passengers could now claim reimbursement of these charges.
AFP