JAMB LAUNCHES EMERGENCY SUPPORT CENTRE FOR CANDIDATE COUNSELING
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Agency report
The Joint Admissions and Matriculation Board (JAMB) has introduced a Candidate Counselling Emergency Support Centre aimed at offering enhanced assistance to candidates with pressing issues.
In a statement shared on its official X handle on Friday, JAMB explained that the new support centre is designed to complement its already established ticketing platform, which it emphasized remains the primary and most effective channel for communicating with the Board.
The statement read, “In addition to our usual and preferred ticketing platform for Candidates Support, JAMB has now opened a Candidate Counseling Emergency Support Centre (CCESC).
“Members of the public, particularly Candidates with genuine concerns can reach out to any of these officials: a. Gbenga b. Yusuf c. Dubem d. Tony e. Ogbonna and f. Emma on 07002200016.”
The Board, however, stressed that its ticketing platform is still the most reliable option for candidates seeking assistance.
“Please note that the ticketing platform is still the primary and most effective method for communicating with the Board as it is fast and easy to use and also guarantees a quick reply,” the statement added.
JAMB had directed over 300,000 candidates to retake the UTME after identifying technical issues.
The affected candidates were said to have experienced score distortions caused by glitches at some Computer-Based Test centres.
The rescheduled UTME commenced on Friday.
Some candidates have raised concerns, noting that WAEC has yet to formally announce any changes to its timetable, leaving them uncertain about possible clashes between the two examinations.
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