AIRPORT POLICE BANNED FROM SMILING
Read Time:1 Minute, 5 Second
Joseph Omoniyi
The Central Industrial Security Force, in charge of aviation safety in India has ordered security personnel at airports to cut down on smiling citing an excessive focus on friendliness as one of the major causes of the 9/11 attack in US.
Indian Express reported that armed police force were told to move from a “broad smile system” to a “sufficient smile system.
The English language newspaper said the move was aimed at making the CISF “more vigilant than friendly”.
CISF director general Rajesh Ranjan was quoted as saying, “We cannot be over-friendly with the passengers because one of the reasons cited as to why 9/11 happened… was excessive reliance on passenger-friendly features”.
Ranjan also said CISF personnel would be trained in behavioural analysis by international consultants.
India has witnessed a six-fold increase in passenger numbers over the past decade as citizens take advantage of better connectivity and cheaper fares in the highly competitive sector.
But airports are struggling to cope with the surge and analysts have warned that the government needs to spend billions of dollars to boost capacity and safety.
Earlier this month the government said some domestic flyers would soon be able to leave their boarding passes at home, thanks to proposed facial recognition technology at airports.
Happy
0 %
Sad
0 %
Excited
0 %
Sleepy
0 %
Angry
0 %
Surprise
0 %
0
0