GOOGLE SET TO DELETE DORMANT USERS’ GMAIL ACCOUNTS FOM DEC 1

November 17, 2023

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On December 1, Gmail accounts that are no longer in use will be permanently deleted by Google as part of a new policy.

The tech giant stated that an account will be deemed inactive after two years if the user has not done any activity, including logging in or carrying out tasks like reading or sending emails, using Google Drive, watching YouTube videos, sharing photos, downloading an app, or searching while logged in. This announcement was made in a blog post on the platform’s help centre.

The insurance only covers personal accounts; accounts linked to companies, educational institutions, or other organisations are not covered.

The post stated, “Google products reserve the right to delete your data when your account has not been used within that product for 2 years” and emphasized that the earliest date for the deletion of accounts under this policy is “December 1, 2023”.

There are, however, some exclusions, such as those that have been used to make purchases from the Google Play store or those that have a balance on an active gift card.

Google has promised users that it will email impacted accounts and any available recovery email addresses to notify them in advance of any upcoming deletions.