OPAY DISMISSES SHUTDOWN RUMOUR, VOWS ACTION AGAINST FALSE INFORMATION
Read Time:2 Minute, 37 Second
By Aishat Momoh. O.
Opay has dismissed reports circulating on social media that the fintech company would shut down its operations in Nigeria or proceed on an indefinite leave, describing the claims as false information.
The company’s Chief Operating Officer/Chief Technology Officer, Dotun Daniel Adekunle, made this known on Wednesday while addressing media representatives, influencers, partners and other stakeholders in Nigeria.
Adekunle said the message circulating online did not originate from Opay, stressing that there was no decision by the company to suspend or terminate its operations in the country.
“Opay is here, Opay is operating, and Opay is going nowhere. The message that is circulating online is false,” he said.
According to him, the false message had claimed that Opay would shut down on September 1, 2026, but the company remained operational as of September 2.
He said Opay’s services were continuing normally, with customers still using their accounts, merchants receiving payments and partners continuing their businesses with the company.
Adekunle said the rumour was particularly concerning because Opay operates within the financial inclusion space and serves many Nigerians who are first-time users of digital financial services.
He noted that misinformation capable of undermining public confidence in a financial service could have significant consequences for customers and businesses that depend on the platform.
The Opay executive further disclosed that the Central Bank of Nigeria (CBN) had also identified the circulating message as fake news, urging members of the public to treat the regulator’s position with seriousness.
“The CBN is a statutory regulator responsible for supervising Nigeria’s financial system. Its position carries regulatory authority,” he said.
Adekunle assured customers that their Opay accounts remained active and urged them not to make financial decisions based on messages circulated through social media or messaging platforms without first verifying their authenticity.
He warned that the appearance of an official logo or document did not necessarily make information genuine, noting that false messages could be designed to appear convincing and widely circulated without becoming true.
“False is false. Even though it is shared 200,000 times, it is still false information. The number of people declaring falsehood does not make falsehood become true,” he said.
He also reassured merchants and business partners that Opay remained committed to providing reliable and secure financial services to support everyday transactions and businesses across the country.
Adekunle said the company would pursue necessary steps against individuals responsible for deliberately spreading false information capable of creating fear, disrupting businesses and undermining confidence in the financial ecosystem.
“We will do everything in our powers to make sure that we bring those who are responsible for this to book,” he said.
He added that Opay would continue working with relevant authorities to address deliberate attempts to spread false information and protect its customers, merchants, partners and the integrity of the brand.
Reiterating the company’s position, Adekunle said: “There is no shutdown. There is no indefinite leave. There is no suspension of Opay’s operations in Nigeria. Opay remains committed to Nigeria and Opay is going nowhere.”
He concluded with the company’s message: “Because Opay is Okay.”
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