FCCPC COMMENDS LASERC OVER MOVE TO END ESTIMATED BILLING IN LAGOS ELECTRICITY MARKET
Read Time:1 Minute, 42 Second
By Aishat Momoh. O.
The Federal Competition and Consumer Protection Commission (FCCPC) has commended the Lagos State Electricity Regulatory Commission (LASERC) for its ongoing reforms aimed at eliminating estimated billing and improving transparency in the electricity supply system in Lagos State.
In a statement issued on Tuesday by FCCPC Director of Public Affairs, Ondaje Ijagwu, the Commission praised LASERC’s consumer-focused initiatives as outlined in the 2025 Lagos Electricity Market Report.
LASERC is currently implementing reforms that include the phased enforcement of compulsory metering from 2026, feeder-by-feeder rollout of smart meters, stronger oversight of distribution companies, improved complaint resolution systems, and enforcement actions against non-compliant operators.
The reforms are designed to strengthen consumer protection and improve efficiency within the state’s electricity market, particularly by addressing long-standing concerns over estimated billing.
FCCPC Executive Vice Chairman and CEO, Tunji Bello, described the initiative as a major step toward improving billing transparency and restoring consumer confidence in the power sector.
“Estimated billing remains one of the leading sources of consumer complaints within Nigeria’s power sector,” Bello said, noting that accelerated metering would improve accountability and reduce disputes between consumers and electricity providers.
He stressed that effective metering promotes fairness, accurate billing, and better service delivery, while also strengthening trust in the electricity market.
Bello further urged other state electricity regulators across the country to adopt similar reforms, especially in the areas of metering, complaint resolution, and service quality standards.
According to him, Lagos State is setting an important example in consumer protection and accountability within the electricity sector, and other states should follow suit to improve nationwide service delivery.
He also called on electricity distribution companies to fully comply with regulatory frameworks guiding metering and customer service obligations.
The FCCPC referenced findings from the LASERC report, which highlighted gaps in service delivery, complaint resolution inefficiencies, and ongoing electricity supply challenges within Lagos.
The Commission reaffirmed its commitment to working with regulators and stakeholders to promote transparency, fair market practices, and improved consumer protection across Nigeria’s electricity sector.
Happy
0 %
Sad
0 %
Excited
0 %
Sleepy
0 %
Angry
0 %
Surprise
0 %
0
0